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COVID-19 Impacts on Consumers & Entrepreneurs - Coggle Diagram
COVID-19 Impacts on Consumers & Entrepreneurs
Products consuming
69% of Malaysians buy only essential products
Snacks
Personal Hygiene Items
Groceries
Preventive Care Items
27% buy other products categories
Home Cleaning Products
DIY Items
Skincare & Health Supplements
Work From Home Related Items
Online Platforms
GoShop (6%)
Mudah (6%)
Facebook (18%)
TaoBao (5%)
Lazada (31%)
Instagram (5%)
Shopee (82%)
Online Trends
Online grocery shopping increased by 144%
Online food delivery increase by 61%
Online non-food shopping increased by 53%
Entrepreneurs
Creating online marketing
Social Media
Online advertising
Creating awareness of COVID-19
Issues faced
Supply chain
Delay in fulfillments and delivery
Delay in receiving supplies
Technology
Difficulty in communicating with customers and suppliers
Unfamiliarity with online applications
Financial
Delay in receivables
Delay in payment to vendors
Customer
Fall in demand
Insufficient access to customers