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Outputs - Coggle Diagram

- - - - Program staff, course instructors, classroom space, educational materials, funds
        
        Training staff, company time
        
        Educational material, company time
  - - - Hands on training exercises
        
        Written test/ climate survey
- - - - Members are dedicated to using our facility and services
        
        Growth in customer base and satisfaction/approval ratings
        
        Trained staff continue to demonstrate their skills, and teach new employees during training
        
        A continuous climate will adapt to the inevitable changes that come
    - - Strategies are used to enhance customer service interactions
        
        Learned strategies are used daily and retained due to hands on training
        
        Climate adjustments from higher management according to prior survey(s)
  - - - Learned skills are proven and displayed, group competencies rise
        
        Knowledge is proven and satisfactory, climate is evaluated for future adjustment if necessary
- - - - Quantity of tests given