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STRESS IN ORGANIZATIONS, A person's adaptive response to a stimulus…
STRESS IN ORGANIZATIONS
THE NATURE OF STRESS
- Stress has been defined in many ways, but most definitely say stress is caused by a stimulus can be either physical or psychological, and that individual respond to the stimulus ways.
Distress
- The unpleasant stress that accompanies negative events
Eustress
- The pleasurable stress that accompanies positive events.
THE STRESS PROCESS
- Much of what we know that stress today can be traced to the pioneering work of Hans Selye.
General Adaption Syndrome (GAS)
- Identifies three stages of response to a stressor which is alarm, resistance, and exhaustion.
Alarm
- The initial stages is called alarm. As illustrated here, a persons resistance often dips slightly below the normal level during this stage
Resistance
- Next comes actual resistance to the stressor, usually leading to an increase above the person's normal level of resistance
Exhaustion
- Finally in stage 3, exhaustion may set in, and the persons, resistance declines sharply below normal levels.
COMMON CAUSES STRESS
Organizational Stressor
- are various factors in the workplace that causes stress.
- The causes and consequences of stress are related in complex ways. Most common causes of stress can be classified as either organizational stressors or life stressors. Similarly, common consequences include individual and organizational consequences as well as burn out.
CONSEQUENCES OF STRESS
Individual consequences
- are the outcomes that mainly affect the individual.
- The organization also may suffer, either directly or indirectly, but it is the individual who pays the real price.
Organizational consequences
- One clear organizational consequences of too much stress is a decline in performance.
MANAGING AND CONTROLLING STRESS
- Many strategies have been developed to help manage stress in the workplace . Some are individual and organizational.
Individual Coping Strategies
- Exercise is one method of managing stress.
- People who exercise .regularly are less likely to have a heart attacks than
inactive people
.
- Research has suggested that people who exercise regularly feel less tension and stress.
Organizational Coping Strategies
- There are two different rationales for this view.
- One is that because the organization is at least partly responsible for creating the stress, it should help relieve it.
- Two basic organizational strategies for helping employees manage stress are institutional programs and collateral programs.
A person's adaptive response to a stimulus that places excessive psychological or physical demands on that person.
BFT110
ORGANIZATIONAL BEHAVIOUR
SEMESTER 2 2020/2021
NATASYA AMIRA BINTI MANSOR
21C
MUHAMMAD ASYRAF MOHD KASSIM