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Tools that make business communication more effective, image, image -…
Tools that make business communication more effective
The communication of the company directed to the employee of the company, understood to this as if it were an internal client. It was born as a logical consequence of the new motivation needs of human teams and of retaining talent in an environment where change is increasingly rapid.
Upward communication
They allow employees to share ideas and suggestions, as well as give feedback to managers.
Some instruments to promote this type of communication are:
Periodic meetings.
Email.
Interview.
Suggestions mailbox.
Downward communication
It is the one that comes from the directors of the company to the collaborators, in it instructions, objectives and policies are transmitted.
Tools such as:
Employee manual.
Institutional publications (magazine, newspaper or newsletter.)
Informative meetings.
Interviews
Circulars.
Email.
Horizontal communication
It is the one that exists between people or areas of the same hierarchical level, it is usually informal and occurs through relationships of friendship and companionship. When it is driven by the company, collaboration and teamwork are promoted as a work guideline.
E-mail and social networks serve to carry out this exchange of information.
briefings
Meetings by departments or working groups
