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Communication - Coggle Diagram
Communication
Listening to understand
Learn to Listen - Take notes
Non- verbal commutation
Emotional Awareness
Questioning Skills
3 Types
Informational listening
Critical Listening
Empathetic Listening
Reading to summarise
Look for the main idea
Break down into segments
Tone/ Feelings/ Emotions
Summarize - verbal/ visual
Speaking to impress
What is your main idea?
Make outline to connect sub-points
Observe your expressions
Take deep breaths and ride your breath
Pillars of Speaking
Fluency
Grammar
Vocabulary
Pronunciations
Writting for Clarity
Meaning can be misinterpreted in writing
ALL CAPS MAY BE SEEN AS SCREAMING!!!!
Avoid slangs/ abbreviations/ emojis
Adjust language according to relationship