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Knowledge Acquisition & Application - Coggle Diagram
Knowledge Acquisition & Application
Introduction
the process of knowledge mastery
Knowledge application refers to the actual use of knowledge
Knowledge Reuse
Most jobs require certain amount of knowledge creation
apply existing knowledge in new or unfamiliar situations
Effective knowledge workers reuse their own knowledge almost all the time
Individual Level
Personal (individual) knowledge acquisition and application
Characteristics of the individual
personality style
individual learning styles
medium preference on information reception
how they can best be helped
Cognitive differences
Myers-Briggs Type Indicator (MBTI)
Four Dimensions of Personality Type
Interest
Perception
Judgmen
Environment:
Bloom’s Taxonomy
Bloom divided knowledge into a hierarchical scheme that distinguishes
psychomotor skills
affective domain
cognitive domain
Bloom’s Hierarchy of Learning Objectives
that describes progressively complex levels of learning achievement
Prerequisite structure
Good model for knowledge acquisition
Example: Course Objectives
Use a framework and a clear language for intellectual capital
Model the flow, sharing and leveraging of intellectual assets
Identify some of the principal cultural
Describe the links between individual and organizational learning
Monitor, value, categorize, report intellectual capital
Knowledge Application:individual level
knowledge workers have attained much higher levels of comprehension
It is equally important to take the affective component into consideration when analyzing knowledge application
Successful Internalization of Knowledge
Individual must assess and understand available knowledge
consciously decide this is the better way of doing things
Knowledge Application-Organization Level
Small organizations focus on knowledge acquisition
Large organizations, in contrast, have difficulty finding and reusing knowledge.
Includes
creating document repositories (document management systems)
recording meetings, conversations, and email exchanges
organizing discussions in document databases
directories of personnel identifying areas of expertise
Key obstacles to success
Digital objects are difficult to find (ie. People are still used to paper-based materials).
When found, objects are difficult to assess (ie. high variation of formats).
This is a growing area and thus, many changes are still happening rapidly to adapt to best practices
Knowledge Reuse: Three Major Roles
Knowledge Producer
Knowledge Intermediary
Knowledge Reuser
Knowledge Application: Organization Level
Reuse Situations
Shared work producers
Shared work practitioners
Expertise-seeking novices
Secondary knowledge miners
Effective Knowledge Repositories
Link users and core knowledge
Operates as a single point of entry
Codify explicit knowledge in a logical manner
Direct the user to enabling resources
Vehicle for contributing new knowledge
Provide personalised knowledge services
Knowledge Repository Content
Factual
Procedural
Conceptual
Meta-cognitive
Common Knowledge Repository Features:
Links to organisational and external sources
Communication forums and FAQs
Case studies and histories
Discussion topics
Reference materials and sources
User assistance on the system and indexes
Search services
Mapping the Content Structure
Goal
Enables successful retrieval
Recall
Precision
