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Project Quality Management - Coggle Diagram
Project Quality Management
Definition
ensures that the project will satisfy the needs for which it was undertaken
Processes include
Planning quality manasgement: Identifying which quality standards are relevant to the project and how to satisfy them; a metric is a standard of measurement
Performing quality assurance: Periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards
Performing quality control: Monitoring specific project results to ensure that they comply with the relevant quality standards
Planning Quality
Implies the ability to anticipate situations and prepare actions to bring about the desired outcome
Important to prevent defects
Selecting proper materials
Training and indoctrinating people in quality
Planning a process that ensures the appropriate outcome
Scope Aspects of IT Projects
Functionality is the degree to which a system performs its intended function
Features are the system’s special characteristics that appeal to users
System outputs are the screens and reports the system generates
Performance addresses how well a product or service performs the customer’s intended use
Reliability is the ability of a product or service to perform as expected under normal conditions
Maintainability addresses the ease of performing maintenance on a product
Performing Quality Assurance
Quality assurance includes all the activities related to satisfying the relevant quality standards for a project
Benchmarking generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization
A quality audit is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects
Controlling Quality
main outputs of quality control
Acceptance decisions
Rework
Process adjustments
There are Seven Basi
Using Software to Assist in Project Quality Management
Spreadsheet and charting software helps create Pareto diagrams, fishbone diagrams, and so on
Statistical software packages help perform statistical analysis
Specialized software products help manage Six Sigma projects or create quality control charts
Project management software helps create Gantt charts and other tools to help plan and track work related to quality management
Types of Tests
Unit testing tests each individual component (often a program) to ensure it is as defect-free as possible
Integration testing occurs between unit and system testing to test functionally grouped components
System testing tests the entire system as one entity
User acceptance testing is an independent test performed by end users prior to accepting the delivered system