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ASO - ASSURANCE 2021 - Coggle Diagram
ASO - ASSURANCE 2021
Kegiatan
Gangguan Reguler
Dengan Manja
Tanpa Manja
SQM
Proman
Unspec
Gangguan Lapsung
SCC Inet & Voice
KPI
SLA
Assurance Guarantee
TTR3Jam
Q
TTR12Jam
WECARE
TTR12Jam
SQM
TTR3Jam
SCC Inet
Assurance Guarantee
SCC Voice
Q
TTR3Jam HVC
PI LATEN
Q
Assurance Guarantee
CX
TIM
SM WOC & HD Assurance
SM F&A Datel & Teknisi Assurance (IOAN)
Tim Assurance ASO
Indikator
Kualitas
Q
Tiket Teknis
Fisik
Logic
Gmas
FCR Gamas
FCR Benjar
Assurance Guarantee
Tiket FCR Solver
Tiket Teknis
Anak Gamas sebelum dicreate induk gamas
TTR
TTR3Jam
TTR12Jam
TTR3Jam HVC
Pelanggan Platinum
Pelanggan Gold
Kuantitas
Saldo gangguan
Tiket Open
Eskalasi L1-L3
Eskalasi T1-T4
Tiket Close