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WENDY'S SHUTDOWN IN SG image - Coggle Diagram
WENDY'S SHUTDOWN IN SG
Money
Price too expensive compared to Kopitiam
high rental
logistic expenses
worker salary
ingredient cost
Food
food not delicious
portion of food too little
food wasnt fresh
Method
prerserve of food freshness
still using outdated teaching material for new staff
no proper plan on peak perid
poor management process flow
slow payment in counters
Man
employee bad attitude
demanding customer
untrain staff
insufficient of service crew
insuffucient of chef
customer compliant
manager problem
Equipment :
equipment breakdown
lacking of IT system to assist worker
substandrad equipment for worker to carry out task
poor equipment maintianance to carry out task for worker
Hard to retain worker
failed to attract worker
low FW quota
higher hring in temp stuff
demanding customer
incoperative colleague
low morale for staff
low pay
perform shift duty
pandemic situation-woker fear of virus transmission
working long hour
no promotion/prospect
employer owe worker salary
Competition
promotion/discount/offer from competitior
too many F&B opening near premises
new outlet
Cost
logistic expenses
price of dishes expenses
rental cost
worker salary
ingredient cost
Environment
Covid -19 situation
ambient no appropriate
business location not favourable
