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Tools for effective business communication - Coggle Diagram
Tools for effective business communication
Characteristics
BE OPEN: In order to communicate both internally and externally.
TO HAVE A PURPOSE: It must be linked to objectives and an overall plan.
BE MULTIDIRECTIONAL: From top to bottom, and from bottom to top, transversal, etc.,
achieving the right motivation by sharing successes and failures, generating commitment among its members.
TO BE INSTRUMENTED: To make use of tools, supports and devices and indicators selected according to the objectives.
BE ADAPTED: Integrating information systems that can be managed and adapted to the specific needs of each sector.
Translated with www.DeepL.com/Translator (free version)
Definition
Communication is always profitable and helps build reputation: either you build it or they build it for you. It is the key to motivation, it is what allows people to feel that they can express themselves and that their ideas will be listened to, valued, they will surely feel at ease in their workplace; generating greater employee loyalty towards the company, greater commitment.
Importance
The importance of knowing how to take advantage of the communicative elements to improve work environments, employee relations, productivity and employee identification with the company.
Tools
Internal email
Is a tool that connects all the collaborators to receive or send all the company's news.
Employee handbook
It incorporates the necessary information, which may vary over time, about the history, organization chart, mission and vision of the company. it includes the rules by which the work must be governed.
Mobile applications or corporate social networks.
There are also corporate social networks where employees can express and comment on various topics without distractions.
Video conferencing.
It is the most effective way for employees to communicate today. The speed and low cost allow connecting two or more people, avoiding transportation, saving time and money.
Informative Bulletin
It consists of a small monthly publication where you can find information about important events, meetings, job changes or news of the organization.
Meetings
Facilitate dialogue and foster personal relationships, especially among employees who do not interact with each other frequently because they are separated.