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Services Innovation / Development - Coggle Diagram
Services Innovation / Development
Frameworks
Blueprinting
D.A.R.T.
Customer Roadmaps
Productisation
Servitization
The Evolution
Manufacture of Product
New Product (NPD)
Services Development
Non Industrialisation
New Services Development
Product and Services
Service formation
Planned
Intentional
Unintended
External Influenced
3 Evolutional Phases 1986 - 2010
Formation
Maturity
Multidimensional
The Future
External Input
Diversified
Technology Driven
Open Innovation
Consumer Focus
COVID
The TEN Types of Innovation (Doblin)
Business Drivers
Offering Deployment
Strategy and Management
Organising
Policy
Measurement
Customer Involvement
Review
Deployment
Service Profit
Academia
Schumpeter
Chessborough
Dan Hertog
Carlborg
Reinartz, W. and W. Ulaga