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Human Resources - Coggle Diagram
Human Resources
Communication
Internal: Inside the Business
Noticeboard
Meeting
Presentation
External: Outside the Business
Letter
Good for communicating legal terms and conditions
More formal than spoken
Permanent record for the receiver
No body language
Takes time to write and send
No feedback from recipient
E-mail
Fast
Global
Response
Transfer documents
Viruses/spam
Not checked frequently/ ignored
Good Communication
decisions are made quicker
Staff motivated to get job done
Gives feedback to the senders (so they know the job is done)
Bad Communication
Jargon- Words not understood
Breakdown of equipment (i.e. internet stops working)
Misunderstanding the message
Recruitment
Identify a vacancy
Job Description
Personal Specifications
Advertise
Shortlist
Interview
Select
Recruiment Laws
Sex Discrimination Act
Race Relations Act
Equal Pay Act
Employment Act
Paid maternity and paternity leave + allow employees to work flexible hours
Disability Discrimination Act
Organisational Structures
Tall
Advantages
Flat
Advantages
Short Chain of Command - fast communication
Cheaper - less managerial roles to pay
Employees are given greater motivation - can motivate them
Disadvantages
Few promotional oppurtunities
Staff have too much responsibility/ work
Wide span of control - lack of supervision could demotivate workers