Marketing communication tools

Advertising - The creation process

Advertising strategy & media planning

Sales promotions & brand activation

Public relations, sponsorship & event marketing

Creative strategy

Creative format

ABC framework

Attention

Branding

Communication

Media terminology

Media planning process

1 - Assess communication environment

2 - Describe the target audience

3 - Set the media objectives

4 - Select the media mix

5 - Buy media

Media planning analytics = Media objectives

Coverage

Total coverage

Useful coverage

Exposure

Exposure

Gross reach

Rating

Morgensztern - Beta-coefficient

Frequency

Frequency

OTS/OTH

Effective frequency

Reach

Total reach

Useful reach

Effective reach

Net reach

GRP = Gross Rating Points

Media timing = Continuity

Cost

Continuous strategy

Flighting strategy

Pulsing strategy

CPM = cost per thousand

CPM-TM = cost per thousand for target market

C/GRP = cost per gross rating point

The growing importance of sales promotion

Operant conditioning

Positive reinforcement

Negative reinforcement

Punishment

Objectives & target groups

4 types of promotions

5 major objectives of consumer promotions

Promotions tools

MONETARY INCENTIVES

CHANCE TO WIN A PRIZE

PRODUCT PROMOTIONS

Price cut on the shelf = price-offs

Coupons

Cash refunds = refund program

Product plus / extra volume

Saving cards

Sampling

Free in-mail promotions

Premiums

Self-liquidators

Saving cards & trading stamps

Cobranding

Effectiveness of sales promotions

POP = Point-of-purchase

Public relation as a communication tool

Audiences, objectives & tasks

Marketing public relation strategies

Proactive MPR

Reactive MPR

Sponsorship marketing

Event-related

Cause-related