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Olive Apparel Online- Customer Journey, Trigger and Touchpoints - Coggle…
Olive Apparel Online- Customer Journey, Trigger and Touchpoints
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Initial Consideration
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Website Headlines, titles
Active Evaluation
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Read the 'WHO WE ARE' page on website- Brand story, Team, Values, Achievements
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Loyalty
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Redeemable Loyalty points and scores, Shopping Card
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