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UNIT 3 : Roles of Professional Helper - Coggle Diagram
UNIT 3 : Roles of Professional Helper
HELPER
Non professional
Have some interest and attended seminar or talks on effective communication
Paraprofessional
receive more intensive training in helping on the job or institution
Professional
Specialist that have training and specialized in counselling skills
Perry's Stages
The Dualistic or Right/ Wrong Stages
Helper at this stage still didn't know how to respond and approach since they only know the one right way to respond whether it's right or wrong
The Multiplistic Stages
Helper at this stage knows that as simple move like questioning is the good approach, but still didn't know when it appropriately can be used
The Relativistic Stage
Helper at this stage have known various skills to approach client that approroate to used at the right time. They able to think more rationally with the responses of the client and the effectiveness in reaching the goal
Unique Characteristics Therapeutic Relationship
Mutual Liking or Respect
Resolution of the Client Issues
Teamwork both helper and client
Trust (Helper disclosed the information)
Avoid client social life interference
Contract can be end any time due to some circumtances
Roadblocks to communication
Ordering, directing, commenting
Warning, Threatening
Moralizing, preaching
Advising, Giving Solutions
Judging, Critisizing, Blaming
Diversity of Clients
Different Culture, Background, Knowledge
Understand other people culture
Knowing the variation of different culture
Always practice cultural competence skill to avoid misunderstanding
Never make assumptions
Improving Communications
A good listener
Smile and look interested
Patient
Listen carefully and never interrupted