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HOW DATA ANALYTICS CAN HELP? - Coggle Diagram
HOW DATA ANALYTICS CAN HELP?
Companies
Top Big Data Analytics Companies
https://www.neenopal.com/WebsiteAnalysis.html
Questions
Business overview
How is net revenue trending over time?
How is customer base changing over time?
Are we getting the desired return on investment?
Marketing summary
What is the customer conversion rate?
How is revenue trending over time and across channels?
Which regions, customer roles and marketing sources are contributing to most revenue
Customer Retention
ow successful are you in retaining your customers?
Are your product plan strategies attracting more customers?
What is causing customer churn and downgrades?
Customer Support
Are customers satisfied with your product services?
How efficient is the problem resolution process?
How is the IT support staff dealing with issues?