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Scheduling, Minutes Categorization (confirm them), IBC Engagments Activity…
Scheduling
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Past
First Timers: 5 min - sends EM and IAM with intro/TNC date/time / Reschedules - sends EM confirmation
First Timers: 7 hours before Doc EM, 6 hours before confirm EM, 1 hour before SMS / Reschedules - 6 hours before confirm EM, 1 hour before SMS
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IBC Engagments Activity
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Starts Quiz
= Coach Interaction
Luke has articles read, video education
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Cooking: Like to cook, don't like to cook -Articles Read, Recieves Recipes Education
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Backtrack/Reconcile all that have started the quiz that did not hit M1 - classify as Coach Interaction, send data
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All landing pages (intro, prep, etc)
= Articles Read, Video Watched
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Most Tasks now moved to our Website, we need to track and backtrack to make up for the lost engagement in the app
Are they clicking on article or recipe? Track it (Michael, Luke)
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