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BAY POS, TSP generated if the current date>account open date + 13, TCC…
BAY POS
POS TENDER LIST SCREEN
1 CASH
2 HB CREDIT
3 BANK CARD
4 GIFT CERT
5 VENDOR COUPON
7 US CASH
10 GIFT CARD
11 PAY WITH PTS
CREDIT + DEBIT = BANK CARD option
in the POS tender list
DIFFER INSTALL and CHEQUE option
is removed from the tender list in POS
HB CREDIT option added
to the tender list
RETURN
RETURN
on tendering with HBC Neo Mc Loyality Id will be from RC
REFUND TO SAME CARD
Successful Refund
REFUND TO DIFFERENT CARD
Successful refund
No Loyalty id fetched from RC/
Non HBC Neo MC tender
Refund with HBC NEO MC, No Loyalty points
If RC is down
If customer is refunding with HBC MC/TSP/TCC ,
points will be clawed back from that loyality number linked to that card
Purchase with HB MC/TCC/TSP then
associate selects HB CREDIT option
POS displays
" PLEASE DIRECT CUSTOMER TO PINPAD"
Transaction Approved
SALES
VOID
SPLIT TENDER
GIFT CARD
MID VOID
ENTRY MODES USED INSERT
SWIPE
TAP
MANUAL ENTRY???
CARD TYPE:
HBC NEO MC,
NEO MC,
MC,
DINERS CLUB,
AMEX,
VISA,
DEBIT,
JCB,
DISCOVER,
CUP,
TSP,
TCC,
??????
FDD
https://coggle.it/diagram/YKZwebwdFuwxdhTF/t/bay-fdd
EXCHANGE
Original transaction is a loyalty transaction and lookup finds that 1.Customer is eligible for FDD
Customer is eligible for EMP discount or
Customer is a minor
YES
POS displays
"FDD OR EMPLOYEE DISCOUNT ELIGIBLE EXCHANGE IS NOT ALLOWED<CLEAR>
Complete Return transaction
Perform Purchase as next transaction
NO
Exchanged Approved
ACCOUNT LOOKUP
On POS,Select F3/Charge Option
POS prompts
"PLEASE DIRECT THE CUSTOMER TO PINPAD"
Pinpad prompts customer to Enter Phone Number (Pinpad accepts 10 digit Numeric numbers only(should not allow Alpha neumeric,8 digits,only alphabets,more than 10 digits,or any special characters)
Enter Valid phone number
Pinpad prompts to
"ENTER DATE OF BIRTH(YYYYMMDD)" Date Of Birth in
YYYYMMDD format only
Enter Valid Date Of Birth
POS displays
" SELECT ID TYPE(CHECK DOB 03/08/1990) IF NO OR INVALID ID PRESS<CLEAR>"
Check if DOB matches ? If yes input the corresponding Id number
2 more items...
If <Cancel> button has been pressed on the pin-pad / In case of a time-out
POS Displays message "ACCOUNT LOOKUP CANCELED <CLEAR>"
If user select <Clear>
If Account lookup has been initiated in the middle of a sale/return transaction, then POS will go back to item or tender entry state .
If it is a stand alone ALU txn, then Completely cancel the transaction (POS will display Operator Sign on screen)
EMP DISC
https://coggle.it/diagram/YK0Z12mu1a6Z8Fr4/t/bay-emp-disc
TRANSACTION LEVEL DISCOUNT
https://coggle.it/diagram/YL5uiK5NqQDDDuP_/t/bay-transaction-level-discount
TSP/
TCC
Link Title
TSP generated
if the current date>account open date + 13
TCC generated
if current date < account open date +13