Hotel Operator
They are divided into
Coordinated Activity Planning
Reception and Reservations
In a hotel reception tasks can be divided between receptionists and cashiers. receptionists are responsible for handling check-ins and communications and cashiers all payments from guests.
Groups and conventions
The convention sales manager is responsible for seeking new business in the
convention segment.
Banquets and Protocol
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Protocol is a technique that the tourism professional must know and master in depth but its correct application also requires a special art on the part of those who use it, which must transmit warmth and human quality to each organized event.
Costs, Expenses and Investments
Organization of Activities
Inventory Control and Food Costs
The cost control of food and beverages ranges from the simple storage and requisition procedure to the use of high precision scales and automatic distribution devices.
Virtual Leadership
types
Functional effectiveness.
Apparent Effectiveness
Personal Effectiveness
The Brigades
The bridas are made up of all those in charge of the different services of a hotel.
Directorate of Activities
classification
Constant Performance Evaluation
Conflict and Failure Resolution
Alternatives and Strategies
teamwork