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Quality Management Intro Lecture pt.2 - Coggle Diagram
Quality Management
Intro Lecture pt.2
What is Quality Management?
The overseeing of all activities and tasks needed to maintain desired level of quality
Critical Elements
Customer focus
Leadership
Engagement of people
Process Approach
Improvement
Evidence-based decision making
Relationship management
4 Key elements
Quality Planning
Quality Assurance
Quality Control
Quality Improvements
Quality Management Systems
ISO9001
Fundamental standard for quality management
Definition: A Formalised system which documents process, procedures, and responsibilities for achieving quality policies and objectives
BRCGS Model - British Retail Consortium Global Standards
Senior Management Commitment
Food Safety Plan
Food Safety and Quality Management systems
Site standards
5.Product Control
Process control
Personnel
High-risk/ high-care/ ambient high-care production risk management
Requirements for traded products