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OMS - Coggle Diagram
OMS
Login
Orders
Open
Processed
On-hold
For dispatch
Pending verification
For pickup
Out for delivery
Delivered
RTO (Return To Origin)
Returns
Initiated
Return picked up
Pending return review
Refund initiated
Refund processed
Refund cancelled
All
Awaiting e-prescription
Payments
Success
Failed
Processing
Refund success
Refund failed
Refund processing
Customers
CRUD
Blacklist
Pickup points/
Warehouse/
Phramacies
CRUD
Partner name
Address
Location (Lat,Long)
Contact person name
Contact person email
Contact person phone
ID
Internal users
CRUD
Pharmacist
Customer Care Executive
Senior pharmacist
In-house doctor
Pickup team
Dispatch team
Delivery fleet
Admin
Dashboard