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Applying the values of care in health and social care settings - Coggle…
Applying the values of care in health and social care settings
Maintaining Confidentiality
Private information shared by care workers only on a 'need-to-know basis', e.g. information about a patient's illness and treatment would be shared only with the practitioners directly involved in working with that person, not told to all staff
Information such as patient records kept securely in a locked filing cupboard or password-protected electronic records so that access is limited to authorised staff
Promoting Equality
Staff using non-discriminatory language; any incidents of discriminatory behaviour appropriately challenged
Care settings having and following an equal opportunities policy
Access to care services provided for everyone: wheelchair ramps, hearing loop, information leaflets provided in a range of different formats (large print, braille, easy read, different languages)
Promoting Diversity
Offering choice, e.g. menus with a range of options catering for all needs: vegetarian, diabetic, gluten-free, etc., to meet individuals' dietary needs
Care home residents being offered a variety of different activities and outings to take part in
Promoting individual rights
Ensuring all areas and resources in care settings are accessible to all
Female staff available to meet cultural requirements, e.g. female doctor
Mobility, dietary and communication needs met
Consulting with an expectant mother about whether she would prefer a home or hospital birth
Promoting individual beliefs
Providing a prayer room
Residential settings celebrating a range of different festivals, such as Eid, Chinese New Year, Christmas, Hanukkah
Cultural and religious dietary needs met, e.g. menus with options such as halal and kosher