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Chapter 3 Leading Technical People - Coggle Diagram
Chapter 3 Leading Technical People
Leadership
Nature of Leadership
-It is the ability to get people to do what they don’t want to do and like it
Leadership Traits
-Physical Qualities
-Personal Attributes
-Character Attributes
-Intellectual Qualities
Leadership Continuum
1- Autocratic
2- Diplomatic
3- Consultative
4- Participative
Leadership Examples
Jack Welch
Shackleton
Nelson Mandela
Oprah Winfrey
Bill Gates
George Washington
Hsun Tzu
Bill Swanson
Factors of Leadership
Have a set of beliefs.
Be optimistic.
Understand courage.
Prepare intensively.
Create a strong team.
Communicate
Servant Leadership
-Practical philosophy which supports people who choose to serve first
-Then lead as a way of expanding service to individuals and institutions.
• Devote themselves to serving the needs of the organization members.
• Focus on meeting the needs of those that they lead.
• Develop employees and facilitate personal growth.
• Coach others and encourage self-expression.
• Listen and build a sense of community
Motivation
Motivation Dale Carnegie states that
“there is only one way under high heaven to get anybody to do anything. And that is by making the other person want to do it.”
Motivation Theories
McGregor
Maslow
Herzberg
Maslow’s Hierarchy
Physiological
Safety
Love
Esteem
Self-actualization
McGregor: Theory X and Theory Y
Theory X – authoritarian management style
Theory – participative management style
Herzberg’s Two-Factor Theory
Motivator factors that are intrinsic to the job
Hygiene factors that are intrinsic to the job
Herzberg’s Two-Factor Theory
Management Functions
Behavior Modification
Positive reinforcement
Negative reinforcement, or avoidance
Punishment
Extinction
Differences Among Technical Professionals
Scientists vs. engineers
Field of technical employment
