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5.3 SYSTEM IMPLEMENTATION - Coggle Diagram
5.3 SYSTEM IMPLEMENTATION
Managing systems implementation involves
i. application development
ii. testing
iii. documentation
iv. training
v. data conversion
vi. system changeover
vii. post implementation evaluation of the results.
System Installation & Evaluation
a. Operational & test environment
a specific
combination of hardware and software.
b. Training
i. Training plan
The three main groups for training are users,
managers, and IT staff
ii. Vendor Training
one of
the features you should investigate in the RFPs (requests for proposal) and RFQs (requests for quotation) that you send to potential vendors
iii. Webinars, Podcasts, and Tutorials
combines the words Web and seminar
Internet based training session that provides an interactive experience
Web based broadcast that allows a user to download multimedia files to a PC or portable device.
A tutorial is a series of online interactive lessons that present material and provide a dialog with users
iv. Outside Training Resources
available that provide either standardized or
customized training packages
v. Training Tips
Train people in groups , with separate training programs for distinct groups
Select the most effective place to conduct the training
Provide for learning by hearing, seeing, and doing
Prepare effective training materials, including
interactive tutorials
Rely on previous trainees
vi. Interactive Training
relationship exists between training
methods and costs
Online training
Video tutorials
c. Data conversion
i. existing data is loaded into the new system.
ii. data conversion can be done before, during, or after the operational environment is complete.
iii. Often requires additional data items, which
might require manual entry
d. System changeover
i. The four changeover methods
direct cutover
parallel operation
pilot operation
phased operation
ii.
iii.
e. Post
implementation task
i. perform two additional tasks:
Prepare a post implementation evaluation
Deliver a final report to management.
ii. Post Implementation Evaluation
examine all aspects of the development effort
and the end product
iii. Final Report to Management
Final versions of all system documentation
Planned modifications and enhancements to the system that have been identified
Recap of all systems development costs and schedules
Comparison of actual costs and schedules to the original estimates
Post implementation evaluation, if it has been performed
