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Revising Business Messages - Coggle Diagram
Revising Business Messages
Concise Wording
Revise your messages to eliminate flabby
expressions
Limit Long Lead-Ins
should use:All employees
meet today.
should use:Thanks to everyone who voted.
Drop Unnecessary Fillers
Revise sentences to avoid fillers such as there is/was and it is/was when used merely to take up space
Remove Redundant Words
Avoid unnecessarily repetitious words
Dump Trite Expressions
should use Modern verbs such as:
at your request...
Jargon
Avoid technical terms and special terminology
that readers would not recognize
Slang
Avoid slang (informal expressions with
arbitrary or extravagantly changed meanings)
Clichés
Avoid clichés (overused expressions).
Buried Verbs
Revise verbs that have been converted to
nouns.
Control Exuberance
don’t overuse intensifiers
such as very, definitely...
Precise Words
Strive for specific verbs, concrete nouns, and
vivid adjectives
Designing Documents for
Readability
Employ white space.
Choose appropriate typefaces
Use bulleted and numbered lists
Use a numbered list for instructions.
Organize information with column headings.
Use letters to list items within sentences.
Strive for parallelism.
Use paragraph headings to improve
organization and readability
How to Proofread
Complex Documents