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Building long-term success - Coggle Diagram
Building long-term success
Success
Long Term
Short Term
Measuring success
Time frames in evaluating marketing success
Marketing
Relationship marketing
Customer loyalty
Customer value and satisfaction
Communication
Types of relationships
Business - business
Internal Marketing
Role and impact of staff
Internal communication
Unfair customers
Types of employees
Operational Risks
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Hazards
Impacts
Likelihood
Managing risks
Risk assessment
Quality & improvement
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Business sustainability
Quality management
Cost of quality
Assurance and control
Quality systems
Leadership
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Motivation
Management
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Identifying
Person
Result
Position
Purpose
Process
Followership
Key tools to controlling quality
Histogram
Control chart
Scatter diagram
Pareto Chart
Checklist
Cause and effect diagram
Stratification
Crisis Management
External
Internal
Brand Sabotage
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Managing crisis and issue
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