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Marketing Segmentation, Targeting and Positioning, division of the groups…
Marketing Segmentation, Targeting and Positioning
Market Segmentation
Market Segmentation Bases
Psychographic Segmentation
groups all consumers according to their attitudes, activities, interests, opinions and values
Geographic Segmentation
groups tourist according where they live(nations, states and territories)
Demographic Segmentation
groups tourist according their observable and measurable personal characteristics
Behavioral Segmentation
groups consumers according their relationship with product
Benefit Segmentation
groups consumers according to the benefit they seek and perceive in their consumption of the product
Selecting (TM) AND Developing (TS)
Potential (TM)
The Potential Market
people in general population who been identified wiling to consider buying products
The Qualified Market
people in potential who have been identified to wiling to consider buying product
The General Population
all persons in general population
The Target Market
people in qualified market to whom the organization has chosen to direct its sales and marketing effort
Selecting (TM)
Measurability
Substantiality
Accessibility
Good fit with the organization's capabilities
Sustainability
Growth of business
Segmentation Strategies
Undifferentiated
same promotional message to everyone
Concentrated
designing a promotional message that communicates the benefits desired by specific segment
Differentiated
designing more than one promotional message with each communicating different benefits
Developing M.Mix for (MS)
Marketing Mix (4Ps)
Place
consumer access to the product they buy
Price
supply decision on pricing the product
Product
perceive benefits and quality of experience (need/want)
Promotion
supply technique to communicate to customer about their products
Marketing Mix A(3Ps)
People
refer to employees, customer, and other customer in same environment
Process
refer to the service delivery and operating system or the actual procedure mechanism
Physical Evidence
refer to important factor in positioning strategy and acts as a package, facilitator and socializer and differentiator
Developing Positioning Strategies
Reason for Positing
Perceptual processes
human way of filtering images from surroundings and disposing unnecessary information
Intensified competition
to give a service or product the image of uniqueness and distinction from its competitors
Volume of commercial messages
to many messages make it hard for people to absorb all they see
Elements for Positioning
Communicating customer benefits
Differentiating the brand from competitive service
Creating an image
Positioning Approaches
Positioning on specific usage occasions
Positioning on users
Positioning on specific product features
Positioning on product class dissociation
Positioning on benefits, problem solution or needs
division of the groups with common characteristics
choose the segments into which marketing resources will invested