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International negotiationimage - Coggle Diagram
International negotiation
Is a discussion
"Communicating to persuade"
PREPARE
ENVIRONMENT KNOWLEDGE
Informations about the client
Cultural knowledge
Prospecting
PERSONNAL SKILLS
Self awareness
Product knowledge
Technical knowledge
Market knowledge
Know your weatnesses
Pay attention to
First impression
Stereotypes
Translation
The type of culture
Polychronic
Monochronic
The context
Implicit
Explicit
Cultural or country specificities
The key is the ADAPTATION
DO
Manage its communication
Listening, let the client speaks
POSITIVE perspective
Make compromise
YOU Perspective
Reformulate, be clear
Take notes, make a clear report
Set goals
Make a rational proposal, adapted, quantified
Make a positive finding and stay in touch
Stay professionnal in all situations
DON'T
Have stereotypes and judgments
Use complicated words
Think that has its interests
Be over-empathetic
Power struggle or ego struggle
To make assumptions
Be too comfortable