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Listening - Coggle Diagram
Listening
listening response
silent
when you just listen and no feedback
I need improvement on this
questions
open/closed questions
to get facts from the speaker, clarification, elaborate
paraphrase
reflecting on what the person has said
empathy
is a response style listeners use when they want to show they identify with a speaker. pg. 214
supporting
reveal the listener's solidarity with the speaker's situation. pg. 216
evaluation
appraisal in a way to agree or disagree with the message
advise
do that person need advice?
styles
task-oriented
concerned with efficiency and accomplishing the job at hand. pg. 200
This occurs when I am in a classroom setting and finishing my assignments
relational listening
strengthening the relationship and closeness with others
analytical
exploring the scope of others' point of view
I like to do this to venture out of what I think I already know
critical listening
attentive on how the person is speaking
barriers
accumulation of information
whether we are able to handle the amount of information given to us
personal
i worry too much about the next day or an upcoming midterm
high activities in brain
I do this a lot and it distracts me from focusing on the speaker
noise
environments make a difference
differences in listening and hearing
hearing - the process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain. pg. 198
mindless listening
I sometimes do this when my parents asks me do to chores
mindful listening
I do this often with those who I am comfortable around
examples of poor listening habits
pseudolistening
pretending to listen when our thoughts are elsewhere
I confess to doing this when I am just drained of talking to others or not interested or don't understand what I am listening to
filling in gaps
distorting information
selective listening
listening to things of what we want to hear
The process of responding and receiving others' message. pg. 197
components
hearing
attending
understanding
attaching a meaning to a message. pg. 205
response
giving observable feedback. pg. 206
remembering
I try to remember the details my friends would tell me