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Pricing, Post Inspection Pricing, Seller KYC Documentation Collection -…
Pricing
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Call Picked
Plan Dropped
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Permanent
Reason [ Drop/Down List 1. Evaluating Car Value Only 2. Covid Situation Hampered Decision 3. Planned Changed to Sell ] + Feedback for Improvement
:red_cross:
Already Sold
Sold To Competitor < Competitor Name > and Price on which Car is sold + Feedback for Next Time :red_cross:
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Call Later
- Reason [ Busy in some other task , Driving, In Office ]
- Amount Pitched 3. Customer Expectation
- Is he trying with some other competitor ? If Yes then select the competitor Name.
- Expected time to call back
[ In case of competitor lead send a notification to G1 Lead Owner and re-open call and get detail task :curly_loop:
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Negotiation
Customer May Agree : Customer expected Price , Offered price , Expected Price where customer can be agreed , Does he have price from market as well ? If yes then how much and from whom ?
Customer Denied : Drop Down [ Expectation is high, Pitched Value, Customer Expected Value is unexpectedly high where delta < X Amount
If Customer has better value then what spinny has offered, assign a call back and lead will be moved to the City Supply Head :curly_loop:
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