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User raised any query on WhatsApp, check for keyword and decide the…

- - - - Hey congratulation, On the basis of details shared by you, we will be happy to purchase your car at 3L, To move ahead Please confirm when can we come to do have final inspection of your car
        Enter 1: To Schedule executive visit
        Enter 2: To get call back form us
- - - - Check for status of the current lead and suggest next step accordingl
        
        Inspection Cpmpleted
        
        "Hi {#var#},
        Based on your car's evaluation, the SellRight offer price for your {#var#}{#var#} is {#var#} (Valid for {#var#}).
        To accept this price and confirm the sale of your car, click:
        {#var#}
        Note: The final payment will be subject to outstanding challan payments, second key and RC availability etc.
        For any assistance, reach us at {#var#}
        SellRight by Spinny"
        
        Thanks for choosing Spinny, To proceed ahead , please share KYC document like aadhar card, PAN card and Car's RC
        Please Confirm once these documents are with you
        
        Upload Document <Button>
        
        Remind me later <Button>
        
        Please upload front Copy of aadhar card
        
        <Media Upload >
        
        2 more items...
        
        Offer Accepted
        
        <HSM Template> for offer accepted and sharing next step with user
        
        Inspection Scheduled
        
        We have scheduled your inspection for 19-10-2021 , our executive will call you before reaching to the location. Press 1 to get a call back 2. If inspector hasn't reached
        
        Inspection confirmed
        
        Mr. Rajesh is assigned for inspection, you can call him at <No.> or track on below link : <> Press 1. For any other query to get a call back
        
        Fresh LEad
        
        Thanks for showing your interest in Spinny , To get best price for your car we need inspect the car, Please share the below details
        
        <Schedule Inspection Flow>
- - - - Rescheduled through bot
  - - - Redirect to website
        Once Inspection Scheduled
  - - - Inspection is not confirmed till time user has reverted
        
        No response
        
        confirm inspection task will always be in open state
        
        Confirmed
        
        Change the inspection status to scheduled
        Close Calling Task to "Call and Get Detail"
        Assignment for the Inspector
        Send Confirmation Message
        
        Re-Schedule
        
        Close confirm schedule Inecpection Task - Reschedule Inspection"
        
        Ask user for Date and time and confirm the insepction
        
        Repeat Process to confirm inspection from whatsAp
      - Inspection is already scheduled by agent on call
        
        WhatsApp Message will trigger only if user has initiated process, System will not send any message for confirmation ] - Hey <> ,You have already scheduled inspection for tomorrow. Do you want to reschedule the existing one ?
        
        Re-Schedule
        
        Close confirm schedule Inecpection Task - Reschedule Inspection"
        
        Ask user for Date and time and confirm the insepction
        
        Repeat Process to confirm inspection from whatsAp
        
        No response
        
        Keep Existing inspection scheduled :red_cross:
      - Inspection is rejected by user on call and still revert on whatsapp
        
        WhatsApp Message : It seems inspection is already cancelled. No worry we can re-open this task for you. One of Our executive will give you call back.
        Press 1 to confirm
        Create Task for " Reschedule Inspection"
        
        Re-Schedule
        
        Close confirm schedule Inecpection Task - Reschedule Inspection"
        
        Ask user for Date and time and confirm the insepction
        
        Repeat Process to confirm inspection from whatsAp
        
        1 more item...
        
        No response
        
        Calling task Open