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Business Etiquette - Coggle Diagram
Business Etiquette
Significance
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establishing good rapport is significant if you want to progress in professional career, take on new clients or impress your boss
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others speaking --> give full attention & make eye contact (let them know you are engaged in conversation) = active listening
your turn --> be clear & concise, avoid jargon add smile & handshake
--> finds you pleasant to work with
Netiquette
= etiquette over Internet channels, like e-mail
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avoid jargon, abbreviations & emoticons
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Effects
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e.g.: employee who arrives on time & is ready to take notes
--> better chance of impressing his supervisor
employees with good business etiquette
= proving they respect their position, co-workers & take their performance seriously
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Impressions
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looking sloppy, messy & dirty
will turn away potential clients
Considerations
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when attending a business luncheon/dinner
--> important to adhere to tableside etiquette standards AND business etiquette
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people with poor conduct may miss out on business deals
(according to International Etiquette Centre)
Importance
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apply to social situations, professional workplaces & relationships
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