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(WORKERS DEALING WITH CONFLICTED PROFESSIONAL IDENTITIES, IDEAL WORKER…
WORKERS DEALING WITH CONFLICTED PROFESSIONAL IDENTITIES
Tools for straying
Passing
Working on internal projects to reduce travel time
Working from home
Focusing on cultivating a local client base
Straying
Applying for reduced workloads
Seeking parental and/or carer’s leave
HOW
Professionals cope with conflicting identities by
‘straying’ from the expected identity
Revealing
Passing
Congruence vs Conflict
Large percentage of professionals
experience conflict between the two
Historically, woman with young children are expected to experience conflict
professional identities are in sync and congruent =>
unlikely to experience conflict
Expected identity > < Experienced identity
IDEAL WORKER & THE PROFESSIONAL IDENTITY
IDEAL WORKER?
move towards a 24/7/365 work cycle
prioritise work over everything
totally committed
Employees who embrace this expectation
A PROFESSIONAL IDENTITY
Role identities comprise of goals
Two main forms
Expected
Experienced
expect their workers to conform to the ideal worker image
Conflict arises when a worker’s experienced professional identity does not meet the ideal worker image
CONSEQUENCES OF USING INTEGRATED IDENTITY MANAGEMENT STRATEGIES
GENDER DIFFERENCES
Women are more likely to utilise formal accommodations
On Average
Women less likely to engage with identity management strategies
Men are equally likely to use passing as well as revealing identity management strategies
Senior audience perceptions of professionals dictate the performance evaluation system
EXTERNAL PERCEPTIONS & PERFORMANCE EVALUATION
High performance ratings given to:
Those who embrace the expected
professional identity
Those who use passing identity management strategies
Low performance rating given to those who use revealing
High performance rating = improved career path
Low performance rating = unstable career path
INTEGRATED IDENTITY MANAGEMENT
STRATEGIES FOR MULTIPLE AUDIENCES
Spillover perceptions
passing
high status audience
facilitates passing to equal or low status audience
revealing
close colleague
informal restructuring of work
high status audience
revealing to broader audiences across the organisation
Pass or Reveal
Closeness of relationship
Perceived access to formal accommodations
Audience status
Extremity of the conflict experienced
ORGANISATIONS CONTROL EMPLOYEES’ PROFESSIONAL IDENTITY?
DENTITY CONTROL
Structure of work
successful performance of the professional role been contingent
Performance evaluations
Reinforcing the above structure of work