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B207 - Block 3: Building Long-Term Success, EFFECTIVE TECHNIQUES …

- - - - :check: Histogram
        :check: Control Chart
        :check: Scatter Diagram
        :check: Pareto Chart
        :check: Checklist
        :check: Cause and Effect Diagram
        :check: Stratification
  - - - :red_circle: Hazards
        :red_circle: Impact
        :red_circle: Liklihood
        :red_circle: Managing Risk
- - - - (Zhang et al., 2016)
    - - BENEFITS
        :<3:
        Customer Lifetime Value
      - TYPES Relationships
        :silhouettes:
        
        (Gummesson, 1994) '30Rs'
        :red_circle: (R1-R3) - Classic Market.
        :red_circle: (R4-R17) - Special Market.
        :red_circle: (R18-R23) - Mega.
        :red_circle: (R24-R30) Nano.
        
        CUSTOMER TYPES
        Lader of Loyalty
        (Peck et al., 1999) and (Christopher et al., 2002)
        
        (Dwyer et al., 1987)
        :red_circle: Seller - Maintained.
        :red_circle: Buyer - Maintained.
        :red_circle: Bilateral.
        
        LIFE CYCLE :cyclone:
        1. Awareness.
        2. Exploration.
        3. Expansion.
        4. Commitment.
        5. Dissolution.
- - - - A Global Green New Deal for Climate, Energy and Development
        :recycle:
        
        RETURNS
        FROM
        INVESTMENTS
        
        EMPLOYMENT
        Creation of New Jobs
        
        Pallin and Garret-Peltier, 2007
        
        Energy Security
        
        Reduce Climate Risks
        (Stern, 2006)
        
        International Cooperation
        Stern, 2009)
        
        Greenhouse Gas Mitigation
        :house_with_garden:
  - - - SUSTAINABILITY
        :recycle:
        
        CULTURE
        
        VALUE
    - - Business Incubators
      - Start-Up Accelerators
- - - - 1. Personal Skills.
        2. Interpersonal Skills.
        3. Reading People and Situations.
        4. Building Alingment and Alliances.
        5. Strategic Direction and Scanning.
- - - - Collective (Union)
      - Non - Union
      - Empowerment
  - - - 1. WIN - WIN
        Situation
        :champagne:
        
        OUTCOMES
        Gennard and Judge, 2005.
        
        2. LOSE - LOSE
        Situation
        :champagne:
        
        :check: Neither Team Achieves its Objetives
        :check: No Agreement is Secure
        :check: Long-Term Relationships are Soured
        :check: The Constituents of the Negotiators
        :check: No Longer Respect / Trust Them
        :check: Both Parties become Disillusioned with the Negotiators Process
        
        3. WIN - LOSE
        Situation
        :champagne: