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Unable to access Intranet Portal, Check first if your VPN is connected If…

- - - - Yes
        
        Try to restart your machine, once connected to the network open the EDGE browser again and see if it will reconnect to the Intranet landing page.
        
        Did it work?
        
        Yes
        
        Create a resolved ticket-
        Queue-SOFTWARE SUPPORT [S2]
        Domain-I.T.
        Category-NETWORK
        Subcategory-OTHERS
        Classification-OTHERS
        
        No
      - No
        
        Are you having troubles connecting to the network?
        
        Yes
        
        I have created a (Ticket No) for you, someone from the IT support team will contact you.
        
        Create open ticket-
        Queue-SOFTWARE SUPPORT [S2]
        Domain-I.T.
        Category-NETWORK
        Subcategory-OTHERS
        Classification-OTHERS
- - - - Is the issue fixed?
        
        No
        
        Yes