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Block 3: Building long-term success time passing - Coggle Diagram

- - - - assess reduce recover
        
        risk assessment matrix
        
        balance
      - service failures
        
        saboteurs
      - resilience
        
        ORM
      - crisis management
        
        assess
        
        acknowledge
        
        formualte
        
        implement
- - - - communication
        
        empowerment
    - - critical service interactions
    - - loyalty
  - - - negotiation
        
        productivity
- - - - deprival value
        
        fair value
  - - - capitalism
        
        new markets
        
        harmful elsewhere?
    - - environmental
        
        CSR
        
        Innovation
        
        Green
    - - ecosystem
- - - - strategy
  - - - quality gaps model
- - - - skills