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Block 3: Building long-term success - Coggle Diagram
Block 3: Building long-term success
Short, medium and long-term success
Time and innovation
The cycles of innovation
Innovation culture
The politics of business
The politics of business and management
Organisational power dynamics
Competing values and interests
The importance of analysing political games
The soft skill of political astuteness
Stakeholder analysis
Value
Organisation and value
Innovation strategies
Shareholder value
Shared value
Employment relations
Employee voice
Flexible working
Employee inclusion
Employee participation
Employee empowerment
Change management
Resistance to change
Sustainable transformation culture
Organisational change
Quality and improvement
The importance of quality
The cost of quality
Quality control tools
Perceptions-based quality models
The quality gaps model
The importance-performance matrix
Operational risk
Operational risk and
resilience
Hazard
Likelihood
Impact
Risk
Risk assessment matrix
Risk mitigation
Ericsson’s risk mitigating strategies
Sources of operational risk
Supply failure
Failure in the operation or process
Product or service design failure
Customer failure
Environmental disruption
Marketing
Relationship marketing
Consumer relationship marketing
Technology and relationships
Business-to-business relationships
Internal marketing
Organisational threats and improvement
Crisis management
Measuring success
Leadership
Leadership and management
Forms of leadership
Motivation
Culture in relation to leadership
Gender and leadership