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Week 8 - Emotional Intelligence - Coggle Diagram
Week 8 - Emotional Intelligence
relationship-management skills
Empathy
considering others feelings
Is necessary because...
Increasing reliance on teams
Rapid rate of globalisation
War on talent (i.e. mentoring and coaching)
social skills
Culmination of other dimensions
Influencing people to move in the same direction as you
Allows for ...
Wide network within and outside organisation
Easily establish common ground with a diverse range of people
Self-Management Skills
Self Regulation
Not bound or controlled by their feelings
Can control feelings
Self-regulating leaders more likely to be effective
Motivation
Desire to achieve beyond minimum expectations
Achieve for sake of achievement
Raise the bar of performance
Can deal with failure
Strong passion
Self Awareness
Deep understanding of emotions
Understand how feelings affects job performance
Speaking frankly
Recognise strengths and limitations
Not too critical or optimistic about others
Self Awareness
Self aware individuals will be/have…
Deep understanding of emotions
Deep understanding of strengths
Deep understanding of weaknesses
Deep understanding of drives
Not overly critical or optimistic
Understanding of how feelings affect themselves, others and their performance
To identify a self-aware individual
Speaks accurately about their emotions
Can admit failure and be frank
Knows their strengths and limitations