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(Emotional Intelligence, EMOTIONAL INTELLIGENCE, (Social skills, Empathy:…
Emotional Intelligence
self-management skills
self awareness
deep understanding
strengths
emotions
weaknesses
needs
drives
critical
optimistic
impact of emotions
individually
others
job performance
identification
accurately express emotions
admitting failure
recognition
limitations
strengths
self-regulation
control feelings
advantage
why?
trusting environments
inclusive environments
work environment
highly volatile
typical nowadays
thus very important
motivation
effective leaders
desire to achieve
beyond expectations
not for external rewards
sake of achievement
raise performance bar
handle failure
strong passion
EMOTIONAL INTELLIGENCE
competencies related to one’s ability to recognize, understand and manage
NEED
IQ alone does not predict effective leadership
relationship between EI and organisational performance
EI can be learned
Social skills
Strong social skills
wide network within and outside organisation
Establish common groud with diverse range of people
A core task of being a leader is “managing relationships” with others
Influencing people to move in the same direction as you
Culmination of other dimensions of emotional intelligence
Empathy: Consider other's feelings along with additional factors when making decisions
Rapid rate of globalisation
War on talent
Increasing reliance team
RELATIONSHIP-MANAGEMENT SKILLS
EMPATHY
considering other’s feelings along with additional factors when making decisions
Why empathy?
Increasing reliance on teams
War on talent
Rapid rate of globalisation
SOCIAL SKILLS
Culmination of other dimensions of EI
‘managing relationships’ with others
Influencing people to move in the same direction
strong social skills:
Wide network within and outside organisation
Easily establish common ground with a diverse range of people
Conclusion
Two components
Self-management
Self-Awareness
Self-regulation
Motivation
Relationship
Empathy
Social skill
Emotional intelligence
requirement for contemporary business leaders