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Emotional Intelligence - Coggle Diagram
Emotional Intelligence
Self-Awareness
Characteristics
Deep understanding
Emotions
Strengths
Needs
Drives
Not overly critical
Not unrealistically optimistic
Understand effects of feelings
Able to admit failure
Recognise strengths and limitations
Speak accurately about emotions
Self-Regulation
Not controlled by feelings
Can control emotions
Use emotions to their advantage
Allows trusting and inclusive work environment
Motivation
better equipped for failure
attempt to raise the performance bar
desire to achieve beyond expectations
achieve for own achievement
Self-Regulation
individuals that are not bound/controlled by their feelings
individuals are able to control feelings and use them to their advantage
leaders are more likely to create trusting and inclusive work environments
monitor and manage emotions, thoughts and behaviour
taking time to understand yourself
controlling responses
improve relationships
Relationship Management
Empathy
consideration of feelings
increases reliance on teams
rapid rate of globalistation
Social Skills
culmination of other dimensions of emotional intelligence
leaders core task is managing relationships
influencing people to move in same direction
wider network within and outside organisation
easily establish common ground with diverse range of people
Learning Emotional Intelligence
Genetic Component
Product of the brain's limbic system
Training
Motivation
Extended Practice
Feedback
More difficult to train than their neocortex area of brain
Nurture
emotional intelligence increases with age
age does not guarantee heightened emotional intelligence
requires sincere desire and commitment from the learner
easier to learn regression analysis than empathy
The need for Emotional Intelligence
IQ alone doesn't predict effective leadership and therefore organisational success
Empirical evidence that supports a positive relationship between emotional intelligence and leader/organisational performance
Emotional intelligence can be learned- managers can be trained on emotional intelligence through structure long term training programs