CHAPTER 6: INNOVATIVE SYSTEM: FROM E-GOVERNMENT AND E-LEARNING TO C2C E-COMMERCE AND COLLABORATION COMMERCE

Consumer-to-consumer (C2C): consumers sell directly to other consumers

Knowledge Management (KM)

The processes of capturing or creating knowledge, storing it, and using it whenever necessary

KM and Social Networks-Knowledge creation Knowledge sharing

E-book

A book in digital from that can be read on a computer screen or a special device

Advantages of E-Book

lower cost

portability

easy downloading

easy updating

Limitations of E-Book

Barriers may run down

require hardware

E-Learning

The online delivery of information for purposes of education, training, or knowledge management

The drivers of E-Learning

Virtual worlds and social networking

competition and cost pressures

lifelong learning

Benefits of E-Learning

Time reduction

Cost reduction

Higher content retention

Drawbacks of E-Learning

student retention

need for instructor retraining

computer literacy

Collaborative Commerce: enable companies to collaboratively plan, design, develop, manage and research products