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Building Long Term Success - Coggle Diagram
Building Long Term Success
Leadership
Person
#
Result
Position
Purpose
Process
Quality
#
Costs
External Costs of Defects
Internal Costs of Defects
Prevention Costs
Appraisal Costs
Quality Management
Quality Assurance
Quality Control
Quality System Software
Operational Risk & Resilience
Hazards
#
Supply Chain
Human Errors
Technology
System Failures
Incorrect Equipment
Impact
Managing Risk
Public Relations
Environment
Complaints
Likelihood
Personal Experience
Organisational History
Industry Analysis
Relationship Marketing
Satisfaction
Quality
Innovation
Customer Retention
Communication
#
Word of Mouth
Point of Sale
Social Media
Customer Loyalty
Repeat Purchasing
Suppliers
Internal Marketing
Employees
Company Benefits
Internal Communication
Types of Employees
Brand Agnostics
Brand Saboteurs
Brand Cynics
Brand Champions
Unfair Customers
Rule Breakers
Blamers
Opportunists
Rule Makers
Returnaholics
Verbal Abusers
Politics
Stakeholders
Power
Interest
Context
Organisational
Societal