Please enable JavaScript.
Coggle requires JavaScript to display documents.
Long- term success, warning hazard, Ra9ad94391594d2cb67c4027e7a663f7a,…
Long- term success
Employment Relations
Employee Voice
Indirect
Trade union
Non Trade union
Benefits
Job Satisfaction
New ideas
reduce staff turnover
Direct
Self expressed
Flexible Working
Job satrisfaction
Good work/ life balance
Empowering Employees
Motivated work force
Maximizes Potential
Employee Involvement
Employee Participatory
Input into organizational decisions
Benefits
Job satisfaction
More motivated
better team relationships
Greater workplace equality
equal say to employment levels
Employee Inclusive
Input into own role role
Operation Risk and Resilience
Operational Resilience
How well will organisation deal with impact
How well will organisation recover
How prepared is organisation against risk
Crisis Management
Crisis management plan
Acknowledge the crisis
avoid statement at this time
Formulate a response
Evaluation
Costs
Benefits
Relationships
Assess the situation
Note all sides of the storyt
Implement the response
Take action
Assessing Risk
Likelihood of hazard occurring
Organisation history
Industry records
Personal experience
Hazard identification
Customers
Technological
Human Capital
Organsational
Supply chain
Risk management strategy
Reduce Likelihood
Recover Plan
Reduce impact
Relationship Marketing
Relationship types
Supporter
Passive supporter
Client
Repeated business
Advocate
Recommending organisations
Partner
Joint business engagement
Purcasher
One single business exchange
Prospect
Customer loyality
Positive reputation
Feedback
Long term
Benefits
Cost effective
Retaining customers is more cost effective
Profit increase
Customer loyalty - will return
The politics of business and management
The political context
Organsational Perspective
Analysing
Identifying key players
Identifying how they influence progress
Strategy for outcome
Stakeholder analysis
interest
power
Societal Perspective
Management strategy
Hartley and Fletcher political framework
Reading situations
Understanding
Alignment and Alliance
Seeking out partnerships
Interpersonal skills
Soft skills
Behavioural influence
Tough skills
Negotiate skills
Strategic direction and scanning
Analysing and managing
Person skills
Motives and behaviours
