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Unable to Access {Portal XYZ} - Coggle Diagram
Unable to Access {Portal XYZ}
Please select the appropriate option related to your query
Below Options:
<Cant access XYZ>
<Request access for XYZ>
Tag: Issue
Can't Access XYZ
Were you able to access before?
<<Yes>>
<<No>>
Please clear you browser cache and try again
Is your issue resolve?
<<Yes>> <<No>>
Yes
Create a resolve ticket under {Application Queue}
No
No
Ok, let me create a ticket for you
Issue Summary
[Single line text box]
Mandatory *
Placeholder: Issue summary
Email ID:
[Single line text box]
Mandatory*
Placeholder: Email ID
Prefilled with user email
Contact no:
[Single line text box]
Validation for 10 numbers.
<<Submit>>
Here are the detail of your ticket
Issue:
Summary:
Email ID:
Contact no.
I have create {Ticket no} for you, someone from support will contact you soon
(Create open ticket under {Infra} queue
Request access for XYZ
Is this for you or someone else?
<Myself>
<Someone else>
Tag: Request
Myself
Please review below details before submitting:
Request Summary
[Single line text box]
Mandatory *
Placeholder: Request summary
Email ID:
[Single line text box]
Mandatory*
Placeholder: Email ID
Prefilled with user email
Contact no:
[Single line text box]
Validation for 10 numbers.
<<Submit>>
Here are the detail of your ticket
Request:
Summary:
Email ID:
Contact no:
I have create {Ticket no} for you, someone from support will contact you soon
(Create open ticket under {Infra} queue
Someone else
Please provide below details of user:
User Name
[Single line text box]
Mandatory *
Email ID:
[Single line text box]
Mandatory *
Contact no:
[Single line text box]
Validation for 10 numbers.
<submit>
