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Emotional Intelligence - Coggle Diagram

- - - - • Have a deep understanding of one's emotions, strengths, weaknesses, needs and drives
      - • Not overly critical but also not unrealistically optimistic
      - • Understand how their feelings affect them, others and their job performance
      - • Ability to speak accurately about their emotions
      - • Frank in admitting failure
      - Recognise their limitations as well as strengths
  - - - • IQ alone isnt enough for learship/organisation success
      - • Evidence suggests that there is a positive relationship between emotional intelligence and leadership/organisational success
      - Emotional intelligence can be learned
- - - - • Thoughtfully considering other’s feelings along with additional factors when making decisions
      - • Why empathy?
        
        ○ Increasing reliance on teams
        
        ○ Rapid rate of globalisation
      - War on talent (i.e. mentoring and coaching)
  - - - • Culmination of other dimensions of emotional intelligence
      - • A core task of being a leader is ‘managing relationships’ with others
      - • Influencing people to move in the same direction as you
      - • Those with strong social skills:
        
        ○ Wide network within and outside organisation
      - Easily establish common ground with a diverse range of people