Please enable JavaScript.
Coggle requires JavaScript to display documents.
Emotional Intelligence - Coggle Diagram
Emotional Intelligence
emotional intelligence: self management skills
self awareness
self aware individuals
have deep understanding of ones emotion, strengths, weaknesses, needs and drives
are neither overly critical or unrealistically optimistic
understand how their feeling affect them, others and job performance
identifying self aware individuals
frank in admitting failure
recognise their limitations as well as strengths
ability to speak accurately about their emotions
self regulation
those with self regulation aren't bound or controlled by their feelings
able to control their feelings and use them to advantage
motivation
effective leaders
Continuously attempt to raise the performance bar
Are better equipped to deal with failure
They want to achieve for the sake of achievement
and not necessarily for external rewards
Have a strong passion for what they do
have a desire to achieve beyond expectations
What is emotional intelligence
Emotional intelligence
Emotional intelligence refers to competencies related to one's ability to recognise, understand and manage their own emotions as well as those of others they interact with.
The need for emotional intelligence
IQ alone does not predict effective leadership and therefore organisational success
Empirical evidence that supports a positive relationship between emotional intelligence and leader/organisational performance
Emotional intelligence can be learned - managers can be trained on emotional intelligence through structured long-term training programs
Relationship-management skills
Empathy
Considering others feelings
why empathy?
increases reliance on teams
rapid rate of globalisation
war on talent
Social skills
Culmination of other dimensions of emotional intelligence
'managing relationships' with others
influencing people to move in same direction as you
those with social skills
Wide network with outside organisation
easily establish common ground with diverse people
Can emotional intelligence be learned?
Learning EI
Genetic component to EI
The limbic system learns best through motivation, extended practice, and feedback
training the limbic system takes a lot longer than training the neocortex governing analytical and technical ability
EI a product of the brain's limbic system governing feelings, impulses, and drives
Nurture also play a significant role
Age does not guarantee heightened emotional intelligence
Requires sincere desire and commitment from the learner
Emotional intelligence increases with age
Easier to learn regression analysis than empathy!