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EMOTIONAL INTELLIGENCE - Coggle Diagram
EMOTIONAL INTELLIGENCE
What is emotional intelligence ?
understand and manage emotions
Who ?
one's own emotions
others that one interacts with
Why do we need emotional intelligence?
IQ alone doesn't predict effective leadership
positive relationship between EI and organisational performance
interpersonal intelligence of paramount importance
Can be learned through training programs
Self-Management Skills
Self Awareness
Understanding of one
emotions
strengths
weaknesses
needs
drives
Neither overly critical or unrealistically optimistic
values honesty with oneself
understand how their job affects them, others, their job performance
Identifying self-aware individuals
Ability to speak accurately about their emotions
Frank in admitting failure
Recognise their limitations + strengths
Self Regulation
What does it mean ?
not bound / controlled one's feelings
Able to control feelings + use to their advantage
Why does it matter?
More likely to create trusting and inclusive work environment
Greater integrity to leaders
Better adaptability to changing environments
Motivation
Effective leaders require motivation
Have a desire to achieve beyond expecations
Achieving for sake for achievement, not external rewards
Continuously attempt to raise performance bar
Better equipped to deal with failure
Have strong passion for what they do
Relationship- Management Skills
Empathy
Considering others feelings + additional factors in making decisions