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BUILDING RELATIONSHIPS WITH CLIENTS - Coggle Diagram
BUILDING RELATIONSHIPS
WITH CLIENTS
In - Integrity with
Lead Management
Emily: Niche (memorial vids) requires a specific tone which will need presenting in a specific way, don't want to patronise. Need to make sure clients feel open, ensuring communication is clear, empathetic and personalised. Ensure client feels heard, something special to look back on
Following up
if you say "I'm going to send you this" - make sure you do!!!!
Own up
when you can't uphold your word, whether or not it affects other people
Are you
actioning
what will make the next steps happen?
In - Integrity
at Events
Sarah: Writing a script based on asian mythology - had to pause to go on shoot. Finishing off the script today.
Listening
Sincerely Passionate & Open
NOT ALOOF
Being authentic!
Out of - Integrity with
Lead Management
Adam: not doing a music video for a short film - procrastinating, feeling like need to ask for help, not sure how to approach making idea happen, don't have his phone number,
Not contacting someone when you say you will
Procrastinating
Out of - Integrity
at Events
Scott: Turning up late - always worse off! Affects productivity, don't feel good, hiding - try not to create a story of having a bad time that you live into
Turning Up Late, Making Excuses
WHAT IS PROFESSIONALISM?
differing/contradicting notions of what it means start to show that maybe as a word it isn't all that helpful as a way to be in the world! Is this word restricting your natural way of being?
Emily:
Being reliable, being punctual, being open
Scott: Showing up and doing the work
Sarah:
Reliable and understanding the mannerisms of being in the workplace
Adam: Helpful, not too biased. Bit of a mask (putting on a hat!), a persona.