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B207 - Block 3: Building Long-term Success - Coggle Diagram
B207 - Block 3: Building Long-term Success
Time and innovation
Success
Medium term
Long term
Short term
Cycles of innovation
Business cycle
Expansion
Recession
Product life cycle
Point of maturity
Decline
Gradual/rapid growth
Long waves of economics
Virtuous cycle
Vicious cycle
Sustainable innovation
Creative destruction
Politics of business
Political analysis
Identifying influence
Developing strategies
Disaggregating the key players
Stakeholder analysis
Power/level of interest
High
Key players
Keep satisfied
Low
Keep informed
Minimal effort
Political astutness skills
Reading people and situations
Building alignment and alliances
Interpersonal skills
Strategic discretion and scanning
Personal skills
Employment relations
Value players
Diverse stakeholders
Government
Investors/lenders
Employees
Suppliers
Clients/consumers
Value oriented workforce
Institutional entrepreneurs
Organisational culture
Creating value
Long term value
Short term value
Value chain
Problem solving
Economic perspective
Macro analysis
Micro analysis
Legal perspective
Regulation perspective
Negotiations
Between managers
Grievance handling
Bargaining
Group problem solving
Accounting for values
Shareholder value
Shareholder/management conflict
Measurement choices
Fair value
Balance sheet
Deprival value
Historical cost
Creating shared value
Corporate social responsibility
Competitive advantage
Collective impact
Quality and improvement
Cost of quality concept
Quality assurance
Marketing
Design and specification
Operations
Quality control
Manufacturing
Delivering
Expectation of service level
Zone of tolerance
Desired
Adequate
Quality gaps model
Continuous improvement
Strategic improvement
Operational risk
Product/service design failures
Customer failures
Failures within operation/process
Environmental disruption
Supply failures
Assessing risk
Estimate impact
Estimate likelihood
Identify hazard
Combine impact/likelihood
Operational resilience
ORM program
Managing operational risk
Reduce
Transfer
Avoid
Share
Take
Marketing in the long-term
Relationship marketing
Collaborative exchanges
Discrete exchanges
Long-term consumer relationships
Business to business relationships
Internal marketing
Internal marketing campaigns
Linking internal/external marketing
Using internal marketing to bring brand alive
Crisis management
Responding successfully
Leadership
Motivational theories
Herzberg’s two-factor theory of motivation
Maslow’s hierarchy of needs
Culture and leadership
Gender and leadership