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Building Long Term Success - Coggle Diagram
Building Long Term Success
Operations
Quality
Improving Performance
Controlling Quality
Control Charts
Critical Sevrice Interactions
What Do People Want?
Surveys
Focus Groups
Scatter Diagrams
Employee Types
Histogram
Leadership Not Management
Leadership Skills Required not just Management
Process
Purpose
Position
Results
People
Risk + Resilience
Impact
Likliehood
Hazards
Managing Risk
People
Customers
Building Loyalty
Loyalty = Longevity
Listening to Needs
Fair or Unfair?
Workers
Reduced Union Power
Home V Office
Sustainability
Productivity
Improving Performance + Quality
Fun in Offices
Healthier Environments
Switch Off From Home Working
Flexibility
Work Life Balance
Half Home Half Office
Workers Voice
More Direct
Bridging The Wage Gap
Politics
Company Ethics
Climate Change
Helping The Developing World
Progressive v Traditional
Political Climate
Stakeholders
Shareholders
Customers
Employees
Stakeholder Analysis
Managing Politics
Reading People
Building Relationships
Personal Skills
Marketing
Relationship Marketing
Customer Loyalty
Value + Satisfaction
Service Dominant
Commitment + Trust
Market Relationships
Loyalty Ladder
Life Cycles
Benefits
Cost Effective
Special Status
Internal Marketing
Happy Workers = Happy Brand
Worker Brand Promotion
Staff Contribution
Living the Brand
Crisis Management
Working For Better Processes and People
Extrernally
Scandals
Fake News
Brand Sabotage
Employees
Underperformance
Unwillingness to log complaints
Lateness, Absence
Consumers
Unfair Customers Hurt Brands
